Terms & Conditions

Terms and Conditions for My Mama

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS INTERNET SITE. By accessing or using the My Mama website (the "Site"), or purchasing any products from the Site, you agree to abide by these Terms and Conditions (collectively, the "Terms"). These Terms govern your use of the Site and all sales of products and services offered on the Site.

Your use of this Site in any manner, including browsing, purchasing, or any other activity, constitutes your acknowledgement that you have read and understood these Terms, and agree to be bound by them. My Mama reserves the right to modify or change these Terms at any time without prior notice to you. Your continued use of the Site signifies your acceptance of the revised Terms.

General Information

  • Company Name: My Mama
  • Website: www.mymama.ca
  • Contact Information: contact@mymama.ca
  • Business Location: Ontario, Canada

This Site is controlled and operated by My Mama, located in Ontario, Canada. By using this Site, you agree to comply with all local laws. The Terms and Conditions are governed by the laws of the Province of Ontario, Canada, and applicable Canadian federal laws.

Use of the Site

  • Access: My Mama grants you a limited, non-transferable license to access and make personal use of this Site. This license does not include the right to modify, reproduce, or exploit any content for commercial purposes.
  • Prohibited Activities: You agree not to engage in any activity that:
    • Violates any applicable local, provincial, or national laws.
    • Disrupts, damages, or interferes with the operation of the Site.
    • Uses automated tools or methods to extract data from the Site.
    • Attempts to gain unauthorized access to any part of the Site.

Product Information and Availability

  • Accuracy of Information: While we make every effort to ensure the accuracy of the product descriptions, images, and prices, errors may occur. My Mama does not guarantee that the product descriptions or other content on the Site are error-free or complete.
  • Product Availability: All products on the Site are subject to availability. If we are unable to fulfill an order, we will notify you and issue a refund for the unshipped items.
  • Pricing: Prices are listed in Canadian Dollars (CAD) and are subject to change without notice. Shipping charges will be added during checkout based on the shipping method and destination.

Orders and Payments

  • Placing an Order: By placing an order on this Site, you are offering to purchase products subject to these Terms and Conditions.
  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This is not an acceptance of your order, but rather an acknowledgment that we have received your order.
  • Payment: We accept payment through major credit cards, PayPal, and other methods available at checkout. All payments are processed securely through a third-party payment processor.
  • Order Cancellation: We reserve the right to cancel any order for reasons including but not limited to product availability, payment issues, or fraudulent transactions.

Shipping and Delivery

  • Shipping: We offer shipping to Canada and select international destinations. Shipping costs are calculated at checkout, based on your location and selected shipping method.
  • Delivery Time: Delivery times vary based on the destination and shipping method selected. While we strive to fulfill orders as quickly as possible, we are not responsible for delays caused by third-party shipping providers or customs processing.
  • Customs and Duties: For international orders, you are responsible for any customs duties, taxes, or import fees that may apply.

Returns and Exchanges

  • Return Policy: We accept returns and exchanges within 14 days of delivery for items that are unworn, unwashed, and in their original condition with all tags attached. Please refer to our Return & Exchange Policy for more details.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at contact@mymama.ca for assistance. We will issue a return shipping label and arrange for a replacement or refund.

Privacy and Security

  • Privacy: We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to learn more about how we collect, use, and safeguard your data.
  • Security: Our Site uses SSL encryption to secure all personal and payment information. We take reasonable steps to protect your information, but we cannot guarantee complete security.

Intellectual Property

  • Copyright: All content on the My Mama Site, including images, logos, text, graphics, and trademarks, is the property of My Mama and is protected by Canadian and international copyright laws.
  • License: You are granted a limited, non-exclusive license to access and use the content on the Site for personal, non-commercial purposes only. You may not copy, reproduce, distribute, or create derivative works from any content without prior written consent from My Mama.

Limitation of Liability

  • No Warranty: This Site is provided “as is” without any warranties or guarantees, express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose.
  • Limitation of Liability: In no event shall My Mama be liable for any direct, indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or in connection with the use of this Site, the products, or any content, even if advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless My Mama, its officers, directors, employees, affiliates, agents, and suppliers from any claims, damages, losses, or liabilities arising from your use of this Site or violation of these Terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Modifications to the Terms

My Mama reserves the right to update, amend, or modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will apply to all transactions made after the changes are posted.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: contact@mymama.ca